149,920 members

Skip to content. | Skip to navigation


Complaints matter


Start sharing

If you've got news you'd like to share, let us know and we'll consider it for our news section.

Complaints matter

A Care Quality Commission report into complaints handling finds that there is wide variation across the NHS, primary care and adult social care services in England.

Complaints are often met with defensive behaviour and too little is done to put right the problems they expose, the report says. More.....