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Complaints and confidence – GDC insight into views on regulation

 

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Complaints and confidence – GDC insight into views on regulation

A survey of more than 1,600 people across the UK has revealed how few patients think about complaining about their dental professionals.

Very few (2%) of those who say they have visited a dentist say they have complained or even considered making a formal complaint about a dental professional during the last 12 months. Specifically, 95% say they had never complained and 93% of these say they have never considered complaining. More ….