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Case study on enhancing staff engagement and patient care

 

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Case study on enhancing staff engagement and patient care

A case study from NHS Employers examines the experience of Wrightlington, Wigan and Leigh NHS foundation trust, which commissioned the development of a staff engagement tool.

The tool is based on the NHS national staff survey questions and sits alongside a number of exploratory questions. They are sent to staff every quarter to assess morale and engagement. The case study provides more information on the tool and its uses, how the trust communicates with staff and the results that have been achieved so far.