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Bite-size guides to patient insight


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Bite-size guides to patient insight

NHS England has launched two further bite-size guides to patient insight to help CCGs and providers make better use of national surveys and feedback data and to plan their own local insight work to inform service reviews and redesigns.

Additional guides are planned, with upcoming topics including how to obtain meaningful feedback from patients with learning disabilities, the benefits of commissioning with insight and how to harness social media comment as insight. More…