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Avoiding conflict with clarity, openness and trust

 

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Avoiding conflict with clarity, openness and trust

No-one wants to reach a point where conflict resolution between commissioner, contract manager and provider is necessary. Constructive relationships are vital for the successful provision of high quality services that meet the needs of patients.

Investment in building relationships can save a lot of time and stress later on should performance or contract compliance issues arise. This event on 23 January in London and 18 February in Nottingham promises to equip delegates to prevent conflict in commissioning and contract management relationships. It also aims to increase their confidence in managing situations where conflict may arise.