2015/16 general practice NHS complaints procedure - KO41b
The NHS collects service wide data on complaints so we can spot any significant trends and show that services are being responsive to patient feedback.
Primary care providers are required, like all other service providers, to provide brief details of complaints associated with your NHS work and submit a K041b return.
This collection refers to complaints received between 1 April 2015 and 31 March 2016 for general practice will be collected by the NHS England primary care website www.primarycare.nhs.uk
Submissions can be made between 26 May and 23 June 2016.
