The real GP forward view - what practices can do now

When Sep 04, 2018 from 10:10 AM to 04:10 PM
Where Manchester
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Everyone applauded when the General Practice Forward View appeared, as it promised a long overdue remedy for the problems of general practice.

Now with the GPFV’s second anniversary behind it, not everyone has been enthusiastic about what the programme has delivered.

But the central premise of the GPFV remains sound: that there are practical steps practices can take to cope with rising demand and other pressures.

At this event we look at examples of what practices can do now to improve their working lives and the service they offer to patients, homing in on the areas of the GPFV likely to deliver the greatest benefits with the least effort.

Sheinaz Stansfield, a practice manager from Oxford Terrace and Rawling Road Medical Group in Gateshead, will share her experience of introducing social prescribing and supported self-help. She will talk about the value of employing a clinical pharmacist which can not only save GP time but add value in other ways for the practice and its patients. Sheinaz will also emphasise the importance of developing the whole practice team without which lasting change is impossible.

Dr Steve Kell, GP partner at Larwood Health Partnership, a Nottinghamshire practice group, has two pieces of advice for other practices. First is to focus your efforts on the workforce. Intractable problems such as the GP shortage demand pragmatic solutions: Larwood has taken on three clinical pharmacists and three paramedics to provide clinical capacity. Second is to adopt a team model that involves all staff and concentrates on the systems and processes needed to keep everything going, including a clear view of what data you need to tell if it’s working. “Measure what you value,” he advises, “and ignore the noise in the system.”

While Steve has been a supporter of the “primary care home” and other initiatives, his message is to keep things clear and simple. “Keep it all as light as you can. In most cases, the issues will be access and sustainability. If GPs want to take control of their own destiny, that’s what they need to be addressing.”

After hearing from the morning speakers, including Claire Walters from PCC’s personal and team development group on how practices can use “care navigation” to ensure that demand does not all end at the door of the GP, delegates will take part in a facilitated action planning session to apply some of the lessons from the day to their own organisations. The session will allow practice and CCG delegates to share experiences from their own areas – good and bad – learn from colleagues and identify the resources they need to make change happen.

Sheinaz Stansfield will bring the day to a close with an account of the benefits to staff and patients of investing time in change and development.

The event is a must of practice managers as well as for CCGs responsible for primary care development and those planning or involved in integrated care systems.

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