Practical tools for problem-solving

When Dec 14, 2016 from 10:00 AM to 04:15 PM
Where London
Add event to calendar vCal
iCal

Professionals at every level need to find solutions to problems – practical solutions that can be justified and implemented. Although the context and content of our problems may be unique, it is likely that somebody has had this sort of problem before. Don’t waste valuable time reinventing the wheel.

Aims

You will leave this one-day workshop with two things:

  1. A clear understanding of the nature of the problem-solving process - the basis for reaching the best possible solutions
  2. A problem solver’s toolbox, which you can either deploy yourself or with your team. You will, at least, know where to begin.

Objectives

At the end of this course, participants will:

  • Understand that problems can be qualitative or quantitative and of four distinct types
  • Have learned how to reframe problems as challenges to be grasped rather than feared or ignored
  • Be able to prioritise their problem tasks, and understand how to allocate time
  • Understand the role of perception in problem identification, and why different perspectives are not only crucial but helpful
  • Understand how to become end-result oriented and allow the unconscious mind to generate solutions effortlessly.

You will also learn a range of practical techniques such as force-field analysis, brainstorming, Ishikawa diagrams, mind-mapping, the Pareto Principle, decision trees, decision matrices and DeBono’s thinking hats.

More information about the speaker.

*If you need more information about this event, including whether or not your organisation has a package of support with PCC that entitles you to attend free of charge, please email events@pcc-cic.org.uk

More information about this event…