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NHS Complaints Summit 2019


NHS Complaints Summit 2019

When May 23, 2019 from 09:30 AM to 05:15 PM
Where Birmingham
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This National Summit focuses on delivering a person-centred approach to complaints handling, investigation, resolution and learning. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care.

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