Involving Users in Developing Health Information

When May 17, 2017 from 09:30 AM to 04:55 PM
Where London
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The Patient Information Forum ( believes that patients and carers should be seen as essential partners in the production of health information. Their needs and experience bring a unique perspective – without it there is no guarantee that the information produced will be relevant or easy to understand. 


Patients see things that aren’t seen by health care professionals and they see things differently.  Knowing the signs and symptoms of a chronic condition is very different to knowing what it’s like to live with it.  Both types of knowledge are essential in producing high quality information. 


If you  would like to develop your knowledge in this important area, please join us on Wednesday 17 May 2017 to learn more about how you can successfully engage users in the development of your resources. The event will share practical case studies and learning, and will support participants to consider:

  • Understanding user needs
  • How to involve users at each step of information resource development
  • How to involve disadvantaged groups, and/or go beyond talking to the most engaged users
  • Taking a co-production approach
  • Different methods for engaging and seeking feedback from users

More information about this event…