Developing outcomes-based indicators

When Jul 02, 2015 from 09:35 AM to 03:35 PM
Where Leeds
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You can’t commission for outcomes you can’t measure.

This event, for commissioners who already get the point of outcomes based commissioning, explains the next steps: how to develop indicators to measure services against the goals set for them.

Outcomes-based approaches demand that patients, clinicians and commissioners work together to agree what services are needed. Developing indicators requires the same level of collaboration and consensus.

The indicators provide the detail that enables the service specification to be expressed in the contract, allowing providers to be held to account by the commissioner and the NHS to be clearly accountable to patients.

The event considers how indicators can be embedded in care – an integral part of clinical behaviour and patient experience – and how to ensure they measure the right things. It emphasises the role of an outcomes-based approach in wider engagement strategies, by using real measures that people can understand and relate to.

The workshop will also be of interest to provider organisations, who will be partners in the design and development of services as well as responsible for their delivery.

Using examples from those who already used the approach successfully, the event will answer the following questions:

  • What do we mean by outcomes and how do we measure them?
  • How do we know we’re measuring the right things?
  • What is the process for developing indicators?
  • Who should be involved?
  • Who do we need to work with and how do we know we’re talking to the right people?
  • What are the different uses for indicators?
  • What are the potential pitfalls and penalties for getting it wrong?
  • How do we use indicators in contracts?
  • How do we link the measures to the money?

See the agenda for more information or book your place here.

More information about this event…