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Influencing skills (session two)


Influencing skills (session two)

When Nov 19, 2020 from 09:30 AM to 12:00 PM
Where Online training session
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Influencing is a vital part of communication in the workplace. Influencing is a combination of persuasion and negotiation - being able to persuade and negotiate with others to reach a win-win solution. Learning influencing techniques leads to smarter and more effective working. This session covers key principles of influence; how we are influenced and how to influence others, attitudinal change, the importance of active listening, and how showing empathy and building our emotional intelligence can increase our levels of persuasion.

The training is suitable for all health and care staff including NHS England team members, CCG staff, PCN leaders and managers, practice teams and other primary care colleagues. It is particularly useful for those who are engaging others and working across systems to make changes and new partnerships.

Outcomes include:

Increased knowledge about influencing models and theories, and how to apply
Greater confidence in persuasion and negotiation skills
The opportunity to discuss challenges and practice techniques.
The training is delivered in a coaching style by an experienced trainer and facilitator with a background in primary care.

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