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The Two-Minute Deviant

 
Thursday, 31 August 2017

The Two-Minute Deviant

Are you a disruptive innovator who sometimes struggles to be heard? Could you run your organisation much better than the people in charge, given half a chance?

Do you have a lot of great ideas you can’t wait to share? Are you a frustrated change agent; a positive deviant swimming against a tide of negativity?

Do you think in banalities and talk in platitudes? Do you like to be photographed holding handwritten signs on social media?

If the answer to any of these questions is “yes”, this comprehensive bite-size learning and development programme is for you. It will empower you to kick-start the change you want to roll out, unleash your inner leader and be the difference you want to see.

Forget years of formal education and training or cramming for an MBA, the Two-Minute Deviant will equip you with all the bullet points you’ll ever need.

Here’s a brief taster course. To access the full programme, simply enter your payment details and we’ll send you:

  • Your unique membership number (remember no one else has this number – it’s as individual as you are!)
  • A colourful lapel badge to enable you to spot fellow members at networking events – and to enable them to avoid you too
  • A certificate to the full value of the paper it’s printed on.  

Answer the phone!

A ringing phone can be very distracting, so turn the tables and make the phone work for you

  • See every call as an opportunity to talk to the person who called you. Every “ring-ring” is a potential “win-win”!
  • Remember to listen or you may not hear what the other party has to say
  • Don’t forget to speak when it’s your turn or neither of you will benefit fully from the experience
  • There’s no such thing as a “wrong” number. Don’t blame yourself or others. Move on.

Break the rules!

Rules are made to be broken, but most people are afraid to put great ideas into action

  • Challenge the norms – always ask why, even if the answer seems obvious or the person you’re asking seems irritated
  • Change something to stop people getting set in their ways, such as the entry code to the office. Don’t tell your colleagues, even if they’re banging on the door and shouting. Let them work it out as a team
  • Do what you know is right, even if the rules say it’s wrong
  • When you get fired, see it as a learning opportunity and a chance to try new things.

Write it down!

Ever had a good idea or clever thought only to find you’ve forgotten it five minutes later?

  • Instead of trying to remember everything, make a note of the most important points so you can refer to them later
  • Keep a pen or pencil by your bed. Look at it last thing at night and first thing in the morning. It will remind you to write things down during the day
  • Collect the pieces of paper containing your thoughts and give copies to your colleagues. Encourage others in your team to do the same
  • Print the best bits on a T-shirt or publish them as a “word cloud”.

Borrow a stapler!

When it comes to staplers, you don’t always need to buy your own. The same goes for hole-punches

  • Staplers are great when you need to join two or more bits or paper
  • Do you really need one of your own when the NHS is short of cash? Why not ask a colleague to borrow theirs?
  • If they’re not around, don’t wait for permission, just take it! (But remember to put it back – and leave a handwritten note to say “thank you”)
  • Do you even need a stapler? As management guru Peter Drucker said, “a paperclip is just as good”
  • Always stand up when you’re stapling. It adds energy and life to your paperwork.

Do some work!

Learning and development opportunities are important, but you owe it to yourself to try and fit in some work when you can

  • Try and leave time between blogs, guides and lists of top tips to do the work you’re paid for
  • Ideally you should take a "work break" every 20 minutes or so. When this is not possible (when you’re at a conference, for example), make an excuse to leave the meeting at least once to take an “important call” or deal with an “urgent email”
  • Write down three bits of work you’d like to do if you ever get the chance, putting them in order of priority. Tell someone else you plan to do them, so it sounds like a real commitment.

Personal growth editor: Julian Patterson

@jtweeterson
julian.patterson@networks.nhs.uk

 
Anonymous says:
Sep 01, 2017 09:08 AM

One of your best Julian.

Anonymous says:
Sep 01, 2017 09:27 AM

Brilliant, I'm going to start making a list of work I might do as soon as I've had another cup of coffee and checked our stapler status, when I checked last night I'm sure we were one short!

Andrew Rix
Andrew Rix says:
Sep 01, 2017 10:08 AM

Brilliant, but maybe a bit too much to take in in one go. Perhaps it could be modularized and then mainstreamed.
Viz:
Communication = hearing what you want to hear
Responsibility= never get caught holding the baby
Authority = do as I now think I said
Finance = think of a number…
Personnel = identifying those to blame
Change management = being associated with what works
Meeting targets = have a meeting about targets
Survival = all the above
Pensions = how to get one while continuing to be paid to watch others do the work.

Admittedly it would no longer be a two-minute programme, although the title could remain the same and relate to each module: or perhaps get your local business school to accredit it as the 18 minute MBA. Endless possibilities, let's have a working group about development and, of course, monitoring – we want the right kind of deviant to keep us on track.
Staplers are a much more technical issue and might warrant a whole course to themselves.

Anonymous says:
Sep 04, 2017 10:04 AM

Answer the phone - but that's why we have admin; otherwise we'd have to talk to people and possibly either agree or disagree with them. Even worse - make a decision!
Break the rules - is that a rule in itself? Can We have some guidance to show which ones and how, and by "break" what do you mean - "break" or "break"?
Write it down?!? Good grief no! That'd not only use up resources but could come back to haunt you as "it is written"!
Borrow a stapler? we're striving for paperless don't you know...
Do some work...guidance is definitely needed here... We have staff (clinical and clerical) that haven't worked for years! We need research, evidence and pilots before a soft launch in target areas and gentle roll-out room-by-room in order to deliver transformational change.
Don't forget: no one likes change and it never makes things better than they used to be!