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National log-in reset will change everything

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Blog headlines

  • Guest blog:Karen Chumley
    25 June 2020

    Thank you to Karen Chumley for a second blog –this time on the local use of an Electronic Palliative Care Coordination system during the Covid-19 pandemic. Karen is the Clinical Director and Deputy CEO at St Helena.

  • Link of the week
    19 June 2020

    This week's link of the week is article by Yasmin Khanagha published in Nursing Times – Why we need to open the conversation about racism.

  • Guest blog: Dr Karen Chumbley
    12 June 2020

    This week we have a guest blog submitted by Dr Karen Chumbley, clinical director and deputy chief executive at St Helena (https://www.sthelena.org.uk/)

  • Social care to become lifestyle brand
    16 April 2020

    Social care is to get a new brand identity as the government seeks to reverse the perception that it is the poor relation of the NHS.

  • Blithering Covid-19 bulletin plays vital role
    2 April 2020

    To fill a gap in the market for timely and relevant Covid-19 information, Martin Plackard, director of global crisis communications at NHS Blithering introduces his latest initiative to reach out to stakeholders during the outbreak.

  • Social distancing the Longstay way
    27 March 2020

    We asked Sir Trevor Longstay, chief executive of the NHS Blithering University Hospitals Foundation Trust and commander-in-chief of the Blithering Covid-19 Taskforce to give us some practical tips on social distancing. Here he shares some of the lessons learned over four decades of leadership – not all of them relevant or epidemiologically sound

  • Nothing left to shift: fears grow over NHS paradigm supply
    12 March 2020

    The government has issued a stark warning that stocks of paradigms and other basic supplies could soon run out if NHS managers continue panic-buying.

  • Matt Hancock’s diary – a week of levelling up
    27 February 2020

    Taking personal charge of global pandemics is one of the perks of this job. I’m referring to coronavirus, of course, and I’m booked to appear on Sky News to talk about it.

  • Exceeding your expectations: the Blithering staff survey
    20 February 2020

    Staff at NHS Blithering feel listened to “at least once a year” and report that their expectations of taking part in surveys have been “met” or “exceeded” in the past 12 months.

  • Martin Plackard’s week: Tuesday
    7 February 2020

    The second in our series of privileged insights to the working life of Martin Plackard, the NHS’s most gifted communicator

  • Martin Plackard’s week: Monday
    30 January 2020

    First in an occasional series of glimpses into a typical week in the life of Martin Plackard, the NHS's most influential strategic communicator

  • A quick guide to quick guides
    24 January 2020

    Few of us have time for long documents that take ages to read or a lot of expertise to put together. That’s where quick guides come in.

  • Towards people and impact
    17 January 2020

    This week the Royal Pharmaceutical Society advertised for a head of engagement and belonging. Such titles can be controversial – but not for Martin Plackard, whose CV features a number of leadership roles in the fields of impact, euphemism management and talent delivery.

  • National log-in reset will change everything
    9 January 2020

    This week the Department of Health and Social Care announced a £40m investment to make it easier to log-in to NHS computers. It’s a laudable aim, akin to fitting a keyless entry system to a Ford Anglia to make it go faster.

  • Martin Plackard’s top tips for making a difference in 2020
    3 January 2020

    NHS Blithering’s Martin Plackard MBE was recognised in the new year honours list for services to strategic communications and meaningful engagement. Here he gives his top tips for others who hope to make a very real difference to people, communities and their own career prospects in 2020.

  • My amazing Twitter year – by Matt Hancock
    20 December 2019

    It's been a fantastic year on social media for the secretary of state for health and the other thing. Here it is in very nearly his own words

  • Sustainability and transformation parties: mandatory guidance
    5 December 2019

    As Christmas fast approaches, system leaders are getting ready for so-called sustainability and transformation parties, the highlight of the year for those who enjoy kinky integration with strangers.

  • All the latest health policy news from the general **** campaign
    29 November 2019

    Because purdah is still in force, this week’s **** has been heavily redacted. Here are the main parties’ plans for government as set out in their manifestos. A full unexpurgated version can be obtained from **** Party HQ.

  • New outfit more splendidly integrated than ever
    21 November 2019

    The emperor has announced plans for yet another new outfit, amid claims that this one will be even more splendid than the last.

  • Purdah – guidance for professionals
    15 November 2019

    After Christmas and the HSJ Awards, purdah is Martin Plackard’s favourite time of year.

Thursday, 9 January 2020

National log-in reset will change everything

This week the Department of Health and Social Care announced a £40m investment to make it easier to log-in to NHS computers. It’s a laudable aim, akin to fitting a keyless entry system to a Ford Anglia to make it go faster.

We’ve obtained a copy of the NHS Log-in Plan, which sets out how your initial £40m will be spent.

It will start with a national usernames, passwords and log-in procedures scoping exercise, followed by a thorough review by the Log-in Commission under Sir Trevor Longstay.

In its final report, the commission will consider which of the following high-impact initiatives to recommend for implementation.

Healthcare Log-in Assistants (HLA) – 5000 HLAs could be deployed to make personalised log-in support available throughout the country, with some based in hospitals and others in community settings. Each primary care network is expected to employ at least one HLA.

Mobile Log-in Service - paramedics on motorbikes will provide a first-responder password reset service in rural areas.

Log-in Ambassadors – the NHS will recruit thousands of Log-in Ambassadors through a series of webinars and national roadshows. Sir Trevor says “the role has been designed for well-meaning individuals with little IT knowledge but no shortage of helpful suggestions”.

Log-in Accelerators and Exemplars – sites designated Log-in Accelerators will be able to bid for a share of the £10m Log-in Transformation Fund to drive innovation in procedures and policy. Exemplar sites with best-in-class log-in practices will become centres of excellence for password management and special characters.    

Log-in Assurance Framework – this spreadsheet-based resource will enable each organisation to monitor its performance against national standards and contribute mandatory weekly reports to the National Log-in Data Service managed by NHS Digital. NHS England will publish league tables to highlight the best and worst performers and encourage all organisations to aspire to the standards of the very best.

Log-in Guardians – every organisation will have to appoint a senior responsible officer to ensure compliance with forthcoming regulations, including a statutory Duty to Log-in. The guardian should guarantee the rights of staff at all levels of the organisation to fair and equitable logging-in arrangements and must report any major breaches of the policy to the Regional Director for Seamlessness or directly to the Office of the Log-in Commissioner.

Confidential Hotline - a 24-hour hotline will be established for clinicians to seek professional help with password recall issues, username disorders and log-in related stress.

National Log-in Repository – NHSX has teamed up with Google to build a secure online repository for log-in details.

Speaking at the launch of the Towards Data Review, Sir Trevor Longstay said: “I won’t rest until NHS staff can get the data they need in less than the time it takes to get seen in A&E.”

Sir Trevor stressed that integrated care systems (ICS) would play a strategic role in the development of long-term log-in leadership at system level.

Innovation editor: Julian Patterson


Anonymous says:
Jan 10, 2020 11:50 AM

whilst the irony of having to sort out my password to get access today isn't lost on me, there is another that shouldn't be lost either, that is, the Ford Anglia in question has already been ransacked for spare parts so the nice shining new key fob (which would short circuit the wiring) won't work regardless.. the car no longer has wheels.. but that's ok, I'm sure someone will add in another advice line

Anonymous says:
Jan 13, 2020 10:01 AM

Priceless. So accurate. Made me chuckle.