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Motivation, the Blithering way


Blog headlines

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    18 February 2021

    The blog this week is a short extract from a paper considering an approach primary care networks could use to move towards community-oriented integrated care.

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  • Supporting Staff: the emergence of ‘long-covid’
    28 January 2021

    As we are now well into a second, or is it now the third, wave of Covid-19 it is becoming apparent that Covid is something we have not experienced before and it has unique implications for staff management. It is not just the possibility that staff may become acutely ill with the virus, but that for some they may go on to develop persistent debilitating symptoms that will affect their ability to go back to work. This article looks at the implications of long-covid for HR and service managers when looking to support health care professionals (HCPs) return to work.

  • Link of the week: Clinically-Led workforce and Activity Redesign (CLEAR)
    21 January 2021

    This week we are sharing a link to the Clinically-Led workforce and Activity Redesign (CLEAR) site that is funded by Health Education England.

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    14 January 2021

    The introduction of the additional roles reimbursement scheme for primary care networks has started to grow capacity in general practice to address the unsustainably high workload that has put so much pressure on GPs.

  • Primary Care Networks – how did we get here?
    7 January 2021

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  • A year like no other
    17 December 2020

    On 5 July 1948 the NHS was born, over the last 72 years challenges and changes have been remarkable but the service has probably never been tested as much as in the last nine months. There have previously been numerous re-organisations, multiple changes to hospitals, mental health services and a shift from the family doctor towards more integrated primary care services delivered by a range of professionals. However, rapid transformation of services to embrace digital technologies, and a shift change to work differently has been forced upon all areas of the health service this year.

  • Guest blog: David Hotchin
    11 December 2020

    This week we have a guest blog that was submitted to us by David Hotchin, written by a retired friend....obviously, he's used a little poetic licence.

  • What now for commissioning?
    3 December 2020

    By Professor David Colin-Thomé, OBE, chair of PCC and formerly a GP for 36 years, the National Clinical Director of Primary, Dept of Health England 2001- 10 and visiting Professor Manchester and Durham Universities.

  • What White people don’t see
    26 November 2020

    This year’s Black History Month (BHM) has, unfortunately, in its shadow another example of why campaigns like this exist.

  • Primary Care: Why don’t we talk about Racism?
    20 November 2020

    Rita Symons is an ex NHS leader who is now a leadership consultant, coach and facilitator. Her work is mainly in the NHS and she is an associate for PCC offering facilitation, coaching, strategy development and team development activities. She is a concerned but hopeful world citizen and combines work in the NHS with a board role in a non for profit organisation and an interest in writing.

  • Primary Care and the Health of the Public
    12 November 2020

    By Professor David Colin-Thomé, OBE, chair of PCC and formerly a GP for 36 years, the National Clinical Director of Primary, Dept of Health England 2001- 10 and visiting Professor Manchester and Durham Universities.

  • What now for primary care
    4 November 2020

    By Professor David Colin-Thomé, OBE, chair of PCC and formerly a GP for 36 years, the National Clinical Director of Primary, Dept of Health England 2001- 10 and visiting Professor Manchester and Durham Universities.

  • Boosting your resilience
    30 October 2020

    The last year has been a difficult one, who would have imagined last Christmas that we would have been in lockdown, with the NHS seriously tested by a global pandemic. So much change has happened and the resilience of people working in and with health and care services has been seriously tested. Resilience is our ability to deal with, find strengths in and/or recover from difficult situations. Its sometimes referred to as “bounceabiliy” – but bouncing in what way?

  • Link of the week: National Cholesterol Month
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    Every month or week of the year seems to be an awareness week, October has more than its fair share.

  • New redeployment service offers talent pool of motivated, work-ready individuals
    15 October 2020

    People 1st International have shared some of the work they are doing to support people displaced from industries due to the Covid-19 pandemic. There is an opportunity for health and care services to benefit from this workforce.

  • Link of the week
    9 October 2020

    Article published in the BMJ looking at the ability of the health service to quickly bounce back to pre-Covid levels of activity and considers if it is desirable.

  • Virtual Consultations– the patient perspective
    2 October 2020

    This week Jessie Cunnett, director of health and social care at Transverse has shared this article.

  • Virtual Consultations– the patient perspective
    1 October 2020

    This week Jessie Cunnett, director of health and social care at Transverse has shared this article - Virtual Consultations– the patient perspective.

Friday, 26 April 2019

Motivation, the Blithering way

In which Sir Trevor Longstay seeks recognition for his compassionate style of leadership and Roy Lilley nearly causes the death of David Rummage

“Do your best, Plackard,” said Sir Trevor Longstay.

The ageing knight of the realm and leader of Better Off Together Community Healthcare, NHS Blithering’s aspiring integrated care provider, was smiling, but his tone was menacing.

“Of course, Sir Trevor,” replied the country’s leading healthcare-related communications professional, looking far from convinced.

The previous year, Longstay had been named Inspirational Leader of the Year by the HSJ, which had been a considerable PR coup for Plackard and a humiliating experience for everyone else, when a clearly inebriated Sir Trevor used his acceptance speech to berate the audience and insult the editor.

Later he had to be escorted from the building after female delegates complained about behaviour unbecoming of an inspirational leader.

Plackard tried to explain that the chances of a second award this year were slim.

“But it’s a different award, man,” declared Sir Trevor.

Plackard wore the expression of a man whose scalp had suddenly and unexpectedly shrunk, causing minor disruption to his face. “Yes, I agree that you would normally be a perfect candidate for a Compassion in Leadership award, but I wonder if, in the circumstances…”

He tailed off.

Sir Trevor frowned. “Meaning what, exactly?” he demanded.

Dr David Rummage looked up from his phone. “The sackings, the allegations of bullying, the hectoring emails, the rumours of punishment beatings,” he suggested.

Sir Trevor shrugged.

“We didn’t tolerate allegations in my day,” he said.  

The meeting broke to allow people to pretend to answer urgent emails and to smoke in the car park.

Rummage returned with a plate of Hobnobs – a gift from Roy Lilley. “Came with some teabags. Roy even signed the packet,” he explained. There were murmurs of admiration for the biscuits, the teabags and their generous donor.

When the meeting came to order, Myra Scope, strategic lead for engagement, impact and experience, outlined her plans for new virtual recognition and reward programmes.

Scope had been responsible for the Towards Excellence scheme, where patients were invited to nominate staff for Simply Doing Their Jobs or for Being Nice to Me When I Was Ill.

Towards Excellence had become a national programme with a personal endorsement from Simon Stevens. Now she had some new ideas.

The board soon agreed that Blithering Stars was the most promising. Frontline professionals who went the extra mile to get to work when it was raining could earn Thank You for Caring credits and extra followers on social media.

Scope explained how having gold stars to stick on their fridges would boost the morale of staff who didn’t feel valued in their jobs or hadn’t had a decent pay rise in years.

Rummage chuckled and helped himself to a biscuit. 

Scope went on to outline her Making a Difference scheme for the mental health trust, but agreed to go back to the drawing board after being advised that it didn’t shorten well.

There was a brief pause while medical help was summoned for Rummage, whose attempts to stifle laughter during a critical phase of Hobnob ingestion had ended badly.

After the paramedics had left, Plackard took the opportunity to point out the PR risks faced by those planning health campaigns. He reminded colleagues that the initial good press for the Blithering Health Champions scheme had been spoilt by the video evidence of drug-taking at the first Wellbeing Summit. The pub brawl after a chance meeting of rival gangs of Blithering Flu Fighters had also attracted unfortunate headlines.   

The meeting ended with a vote to find out if Sir Trevor had shown inclusive and compassionate leadership. The enthusiastic show of hands demonstrated clearly that he had.

Editor: Julian Patterson