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Motivation, the Blithering way


Blog headlines

  • ‘There is nothing so practical as a good theory’
    16 September 2021

    The Networks blog this week comes from the Staff College: Leadership in Healthcare (Staff College) is a national charity dedicated to promoting great leadership for the public good.

  • Reflections on a ‘new’ NHS and its impact on general practice
    10 September 2021

    This week’s blog we are sharing reflections by William Greenwood on the direction for the health service and potential impact on general practice.

  • When facilitation could turn into mediation
    3 September 2021

    Requests to attend a meeting, to help find a way forward, to help with planning, to redesign a care pathway, and numerous other reasons are not always what they seem. Sometimes you will be asked to facilitate, or just asked to attend. What then happens in the room may not be the meeting that you are expecting. Other situations, such as tensions between practices, departments or teams may give a more obvious sign that what is needed goes beyond just attending or facilitating a little.

  • Population Health Management?
    26 August 2021

    One of the frequently heard phrases of the moment is population health management – but what is it and does it work. The blog is from a longer article by Monica Duncan exploring the topic.

  • The future must be primary care
    19 August 2021

    The blog this week is by Professor David Colin-Thomé, chair of PCC.

  • Preparing for winter 2021/22
    13 August 2021

    One of the hottest days of the year saw people from practices, primary care networks (PCNs) and federations gather to start to think creatively about managing their winter pressures in this session hosted by PCC and the NHS Confederation PCN Network.

  • Building the collaboration
    5 August 2021

    Prior to COVID-19 primary care network (PCN) community pharmacy leads (representing a group of pharmacy contractors in their locality) were starting to contact the clinical director for their allocated PCN to discuss how pharmacy services could develop and adapt to help address community health needs.

  • Audit into action… with a pandemic thrown into the mix!
    29 July 2021

    A blog from the Clinical Leads for the National Audit of Care at the End of Life (NACEL).

  • GP partnership uses new video to highlight benefits of its merger-led transformation
    23 July 2021

    An East Cheshire-based GP practice, the Middlewood Partnership, which formally merged in order to successfully transform its clinical and business models, is sharing insights, via a new video, with colleagues across the health and social care sector.

  • Early evaluation of the Children and Young People’s Mental Health Trailblazer
    15 July 2021

    The Birmingham, RAND and Cambridge Evaluation Centre (BRACE) is funded by the National Institute for Health Research to conduct rapid evaluation of promising new services and innovations in health and social care. The BRACE Rapid Evaluation Centre and Policy Innovation and Evaluation Research Unit have published findings from the early evaluation of the Children and Young People’s Mental Health Trailblazer programme.

  • Learn from reflection
    8 July 2021

    We are sharing an article by Helen Northall, chief executive, PCC this week on learning from reflection.

  • Link of the week: National Thank You Day
    1 July 2021

    This week we are featuring National Thank You Day.

  • North East Essex integrated discharge single point of access - implementing the Coronavirus Act 2020 and Covid-19 hospital discharge service requirements
    24 June 2021

    The blog this week is from Frank Sims, chief executive of Anglian Community Enterprise and shares learning on collaboration and redesign to support hospital discharge.

  • Helping your patients making an informed choice: Medical or Surgical abortion?
    17 June 2021

    This week the blog has been submitted by MSI Reproductive Choices UK and is about supporting patients to make an informed choice based on NICE guidance.

  • The potential for case finding patients with cardiovascular disease in a dental setting
    10 June 2021

    The blog this week is by Wendy Crew, PCC adviser, considering the opportunity to case find patients with cardiovascular disease in a dental setting.

  • Using population health data to inform ARRS recruitment
    3 June 2021

    Funding for the additional role reimbursement scheme (ARRS) has increased nationally from £430m (2020-21) to £746m max. (2021-22) with an allocation available for each primary care network (PCN) depending on the size of the population it covers. Clinical commissioning groups (CCGs) draw down the funds but only as new roles are recruited within PCNs. PCNs are therefore being strongly encouraged to make use of their ARRS allocation to ensure people in their neighbourhoods benefit from the funding available.

  • SHAPE Atlas mapping tool
    27 May 2021

    As the themes of the NHS Long Term Plan start to become reality through plans for legislation to support integration, we need to work out where the best place is to deliver services.

  • Cancer Care Map
    20 May 2021

    The blog this week has been submitted by Robin Pritchard, co-director of Cancer Care Map. Cancer Care Map is a stand-alone, comprehensive, independent, free to use online directory of cancer support services in the UK providing verified and trusted information, regularly checked and updated and accessible to all.

  • Understanding and aligning link worker and community capacity building activity: A place-based approach in York and Wakefield
    13 May 2021

    The blog this week is by Sian Lockwood, chief executive officer of Community Catalysts.

  • Virtual group consultations and Why skip/send it to landfill?
    6 May 2021

    An article on group consultations that celebrates the patient perspective and experiences of receiving care this way from Alison Manson. Blog on reusing/recycling and saving money for a NHS Trust from Alex Ford.

Friday, 26 April 2019

Motivation, the Blithering way

In which Sir Trevor Longstay seeks recognition for his compassionate style of leadership and Roy Lilley nearly causes the death of David Rummage

“Do your best, Plackard,” said Sir Trevor Longstay.

The ageing knight of the realm and leader of Better Off Together Community Healthcare, NHS Blithering’s aspiring integrated care provider, was smiling, but his tone was menacing.

“Of course, Sir Trevor,” replied the country’s leading healthcare-related communications professional, looking far from convinced.

The previous year, Longstay had been named Inspirational Leader of the Year by the HSJ, which had been a considerable PR coup for Plackard and a humiliating experience for everyone else, when a clearly inebriated Sir Trevor used his acceptance speech to berate the audience and insult the editor.

Later he had to be escorted from the building after female delegates complained about behaviour unbecoming of an inspirational leader.

Plackard tried to explain that the chances of a second award this year were slim.

“But it’s a different award, man,” declared Sir Trevor.

Plackard wore the expression of a man whose scalp had suddenly and unexpectedly shrunk, causing minor disruption to his face. “Yes, I agree that you would normally be a perfect candidate for a Compassion in Leadership award, but I wonder if, in the circumstances…”

He tailed off.

Sir Trevor frowned. “Meaning what, exactly?” he demanded.

Dr David Rummage looked up from his phone. “The sackings, the allegations of bullying, the hectoring emails, the rumours of punishment beatings,” he suggested.

Sir Trevor shrugged.

“We didn’t tolerate allegations in my day,” he said.  

The meeting broke to allow people to pretend to answer urgent emails and to smoke in the car park.

Rummage returned with a plate of Hobnobs – a gift from Roy Lilley. “Came with some teabags. Roy even signed the packet,” he explained. There were murmurs of admiration for the biscuits, the teabags and their generous donor.

When the meeting came to order, Myra Scope, strategic lead for engagement, impact and experience, outlined her plans for new virtual recognition and reward programmes.

Scope had been responsible for the Towards Excellence scheme, where patients were invited to nominate staff for Simply Doing Their Jobs or for Being Nice to Me When I Was Ill.

Towards Excellence had become a national programme with a personal endorsement from Simon Stevens. Now she had some new ideas.

The board soon agreed that Blithering Stars was the most promising. Frontline professionals who went the extra mile to get to work when it was raining could earn Thank You for Caring credits and extra followers on social media.

Scope explained how having gold stars to stick on their fridges would boost the morale of staff who didn’t feel valued in their jobs or hadn’t had a decent pay rise in years.

Rummage chuckled and helped himself to a biscuit. 

Scope went on to outline her Making a Difference scheme for the mental health trust, but agreed to go back to the drawing board after being advised that it didn’t shorten well.

There was a brief pause while medical help was summoned for Rummage, whose attempts to stifle laughter during a critical phase of Hobnob ingestion had ended badly.

After the paramedics had left, Plackard took the opportunity to point out the PR risks faced by those planning health campaigns. He reminded colleagues that the initial good press for the Blithering Health Champions scheme had been spoilt by the video evidence of drug-taking at the first Wellbeing Summit. The pub brawl after a chance meeting of rival gangs of Blithering Flu Fighters had also attracted unfortunate headlines.   

The meeting ended with a vote to find out if Sir Trevor had shown inclusive and compassionate leadership. The enthusiastic show of hands demonstrated clearly that he had.

Editor: NHS Networks