Monday, 19 September 2011
RCGP Centre for Commissioning - Guidance for commissioning integrated urgent and emergency care: a whole system approach
Guidance aims to provide clear, practical advice and information for commissioners of urgent and emergency care services, to help them take a strategic approach, which is patient-centred and focused on improving clinical outcomes.
See information about the report on the RCGP Centre for Commissioning website. Pdf of the full guidance can be accessed here.

Ambulance quality indicators
New figures published last week show that there is variation in how well ambulance trusts treat patients across the country.The ambulance clinical quality indicators measure the overall quality of care and end-results. The publication of this information, will highlight areas where the NHS can make improvements to patient care. Time is still measured as it is a significant risk factor for treating patients, but it is no longer the only factor. The response time targets for the most seriously ill patients remain the same. For other patients, timeliness is measured in a more clinically relevant manner, for example, measuring the time for a qualified healthcare professional to arrive at the scene.