Patient Experience: a driver for quality improvement
Up to The Inflammatory Bowel Disease Quality Improvement Forum
August 20. 2012
Diana Viscusi
Following an interesting quality improvement pilot study on Patient Shadowing recently carried out by two medical students from Bristol University, it emerged that pateint's main complaint was
- The lack of disabled parking
- The expensive car park charges they have to face when undergoing biologic treatment
How does your hospital tackle this issues?
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