Table of contents

  • National Performance Advisory Group (NPAG)
  • About NPAG

National Performance Advisory Group (NPAG)

The NPAG (National Performance Advisory Group) is an NHS organisation that promotes Benchmarking and Best Value within the NHS, throughout the UK.  The key objective is to assist NHS and other public sector managers in the continuous development of their services, in terms of quality, fitness-for-purpose, performance and value for money.

Originally established and funded by the Department of Health in 1983, the NPAG now operates as a self-financed, trading organisation hosted by the East of England Ambulance Service NHS Trust.  The NPAG is managed on the Trust's behalf by Thames Management Services, an in-house NHS consultancy service provider.

Summary
The NPAG's current activity programme has developed from the national benchmarking initiatives that commenced in 1993.  Services have expanded in response to the demand for comparative data and processes, networking opportunities and sharing of good practice from NHS managers.

The NPAG aims to continuously develop opportunities for managers to: compare PIs; network; share experience and learn from each other to ensure best value and the continuous improvement of NHS services. 

Networks within NPAG with their own pages in the NHS Networks Register include:

Newsletters

Events

Business Continuity Plans Training Workshops
Four workshops, four dates
The workshops will provide delegates with the opportunity to think about how their services are delivered and what critical processes and systems delivery depends upon. Delegates will be shown how to approach a continuity plan and response structure that will keep services running in an emergency or, at worst, expedite service recovery.

The afternoon session will cover testing scenarios. Delegates will split into groups to develop a simple plan to recover a critical service of their choosing from an emergency condition assigned to them. All delegates will participate in plenary session to receive the key elements of each group’s planes and discuss the results with their peers and the trainers.

Implementing Waste Electrical and Electronic Equipment (WEEE) Legislation in the NHS - Seminar
11 December 2008, Jury’s Great Russell Street Hotel, 16-22 Great Russell Street, London WC1B 3NN
The Waste Electrical and Electronic Equipment (WEEE) Directive came into force in January 2007 and aims to both reduce the amount of WEEE being produced and encourage everyone to reuse, recycle and recover it. The WEEE Directive also aims to improve the environmental performance of organisations that manufacture, supply, use, recycle and recover electrical and electronic equipment.

For more information see the attached programme/booking form or contact the NPAG Chelmsford office on 01245 544 600

From Waste to Resource Management in the NHS - Opporunities and Challenges - Seminar
25 November 2008, The Met Hotel, Kings Street, Leeds, West Yorkshire LS1 2HQ
The aim of the seminar is to provide an opportunity to hear the views of organisations which are meeting the challenges and opportunities of waste minimisation and segregation.

For more information see the attached programme/booking form or contact the NPAG Chelmsford office on 01245 544 600

2008 District Nurses / 2009 Community Nursing Services Best Value Group
20 November 2008, Nuneaton Premier Inn
At the last meeting of the District Nurses Best Value Group, members discussed how best to develop the group for the future benefit of members. It was agreed from 2009 the group would amend membership to become a ‘Community Nursing Services Best Value Group’. On 20th November members will discuss topics for inclusion in the meetings programme for the coming year, together with dates and venues for future meetings. Members currently prefer meetings in the Birmingham area.

Training modules on Clinical Professional Development for Occupational Health Nurses
Various dates during November 2008, Leicester
These training modules provide a standardised National teaching programme for nurses who are new to Occupational Health. The aim is to provide nurses with the daily clinical and professional skills and competencies that they require to undertake their duties. The practitioner will gain clinical skills, which will support further academic qualifications and training. The contents of the six modules have been compiled after discussion with managers and senior nurses in the profession and focus on those skills, which are considered vital in providing an excellent service.

For more information see the attached programme/booking form or contact Gemma Bergamini on 01245 544600 or gemma@npag.org.uk

Achieving a Resilient Organisation Training Workshop
Royal Asiatic Society, 14 Stephenson Way, London NW1 2HD, Thursday 11 September 2008
How Resilient is your Organisation?
Could you survive a Major Incident – whether external or internal?
Pandemic Influenza, fuel shortages, terrorist activity or loss of your networked IT systems and the critical operations they support – is your organisation able to survive all or any of these threats? Do you have a Major Incident Plan? A Business Continuity Plan or a Pandemic Flu Plan? These three elements are the basis of the Resilient Organisation. The National Performance Advisory Group has developed these ‘Achieving a Resilient Organisation’ workshops as interactive training sessions designed to engage delegates in the process that will keep services running in an emergency, or at worst, expedite service recovery. These events will be highly participative with an opportunity for delegates to take part in tabletop exercises.

For more information see the attached programme/booking form or contact Gemma Bergamini on 01245 544600 or gemma@npag.org.uk

The NPAG is always ready to consider how to add value to the services it provides. We would be pleased to receive any ideas on how NPAG can improve or add value to its services. 

In addition to the above, other consultancy services are available through the NPAG's sister organisation, Thames Management Services (Thames).  These include the following:

Please contact this office: 01245 544 600 or e-mail one of the following NPAG/Thames Management Services contacts for further information:

General Information: marie@npag.org.uk or gemma@npag.org.uk
NPAG Events: sally.harris@npag.org.uk
NPAG NetWork: becky@npag.org.uk
Management Consultancy: paul.wilson@npag.org.uk
Conference Organisation & Event Management: sally.harris@npag.org.uk
Interim Management: kevin.brice@npag.org.uk
Training & Development: kevin.brice@npag.org.uk

Network website: www.npag.org.uk