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Ethnic minority patients not satisfied with NHS primary care
According to a survey published online in BMJ Quality & Safety, minority ethnic patients are unsatisfied with NHS primary care services, irrespective of the fact that they are using a national healthcare system that is supposed to be providing universal coverage.
More and more patient experience surveys are used to evaluate the quality of primary and hospital care alongside evaluations of clinical outcomes. A clinical quality measure revealed consistent discrepancies in how patients evaluate their care. Patients from different socio-economic backgrounds, younger patients, those from ethnic backgrounds, wealthier patients, and those regarding themselves to be of poor health generally report less positive experiences of the health services they received. More ……
