Public voice and governance

See also, in this section:

Documents and links on the public voice in commissioning and effective governance.

Public voice

Public Administration Select Committee

New inquiry launched into the role that “customers” or “users” should have in shaping or even helping to provide public services; evidence sought from from interested parties. Nov 2006

Local Government Association

Improving services, improving governance and better governance for better well-being (summary) This discussion paper outlines a governance framework to support a partnership approach for well-being and help such partnerships to secure better outcomes for local citizens and communities.

Skills for Care

Eight principles for involving service users and carers If service users and carers are involved in planning and reviewing social care services, those services are more likely to meet their needs. The principles are what any service user and carer can expect when working with the General Social Care Council, the Commission for Social Care Inspection, Skills for Care and the Social Care Institute for Excellence.

National Primary Care Research and Development Centre (NPCRDC)

The implementation of local authority scrutiny of primary health care:2002-2005 Summary of the final report that looked at the implementation of local authority scrutiny of primary health care (2002-2005), including implications for democratic accountability, local governance, and local authority/PCT partnerships. Full report also available

Health Services Management Centre

Creating NHS Local: a new relationship between PCTs and local government argues that local councils should have a more powerful role in determining health spending priorities thus bringing a greater degree of local democracy to NHS decision making.Planning and commissioning local health services needs to be taken out of the hands of primary care trusts and should be entrusted to local councils instead, according to a new report by Jon Glasby, Judith Smith and Helen Dickinson.

Department for Communities and Local Government (DCLG)

Service Transformation Through Partnership Guidance for those in local government in England, and for potential public sector,voluntary and business partners to understand the various structures that might be used with a public sector partners, Local Government powers in relation to shared services and the relevant EU Directives, and a comparison of the various structures applicable inshared services. "Essential read for any authority
contemplating Shared Services."

Health Foundation and the Picker Institute

Patient-focused Interventions: a review of evidence reveals that patient involvement can significantly improve health outcomes and efficiency but is being ignored by policy makers and healthcare professionals.A 'definitive guide to what works and what doesn't in patient involvement', it collates evidence published over the last eight years. Valuable resource, badly needs an index.

King's Fund

Public Views on Choices in Health and Health Care: A qualitative study October 2005
Presents the key findings from 10 focus groups held to explore public views about choice in health and health care, and aims particularly to describe attitudes to choice among people living with a long-term condition. It concludes with a discussion about the implications of findings for emerging policy. The findings will inform the design of a larger quantitative survey about choice, to be conducted towards the end of 2005.

National resource centre for Patient and Public Involvement

The Centre started life on 1 June 2006 and will be run by a consortium made up of the University of Warwick, the Centre for Public Scrutiny and the Long Term Medical Conditions Alliance. The NHS Institute for Innovation and Improvement will performance manage the Centre. The executive director of the Centre is Dr Jonathan Tritter. Involvement is power: Rosie Winterton announces details of national resource centre for patient and public involvement May 2006 DH Press Release

West Norfolk PCT

Governance

Audit Commission

Healthcare Financial Management Association

NHS Institute for Innovation and Improvement

Development Portfolio for senior leaders (Chairs, Directors and Chief Executives) May 2006

NHS Appointments Commission/Dr Foster Intelligence

The intelligent board Feb 2006
"Effective boards depend on having the right information at the right time. That information needs to be focused on the right issues, pitched at the right level of detail and presented clearly. These may be obvious truths, but they are nevertheless very significant challenges for the new NHS and I firmly believe we must take action now to meet them. This report seeks both to provoke debate and offer practical proposals. What we seek to offer is not a prescription, but a starting point for discussion and development."From Sir William Wells' Foreword

PCT Fitness for Purpose