Case Management Competences: Professional Practice and Leadership

The aim of this domain is also to ensure that the community matron or case manager is competent in taking responsibility for their learning to ensure continuing competent practice at an advanced level. It also includes the ability to lead and facilitate service improvements to people with long term conditions. Effective leadership behaviours are an integral part of the clinical role. This requires the individual to lead others from a base of clinical credibility in order to model and support improved practice and interagency and partnership working.

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